Ellan CPaaS — One Platform,
Every Conversation.
SMS, WhatsApp Business API, RCS, and a visual chatbot builder — unified in one dashboard, with DLT compliance, campaign management, and real-time delivery analytics.
All Channels, One Dashboard
Six capabilities that power every customer conversation.
From bulk SMS to rich WhatsApp broadcasts and no-code bots — all from one unified platform.
Bulk SMS Gateway with DLT Compliance
Send transactional and promotional SMS at scale with registered Sender IDs, DLT-approved templates, blacklist management, and full API-fail and webhook logs for every message.
WhatsApp Business API
Run broadcasts, manage approved message templates, handle a shared team inbox, and track number-wise analytics — all connected directly through Meta's official WhatsApp Business platform.
Visual Bot & Flow Builder
Design conversational journeys on a drag-and-drop canvas — no code needed. Build decision trees, auto-replies, and hand-offs to a live agent for SMS and WhatsApp conversations.
RCS Rich Messaging
Send rich, branded messages with images, carousels, and quick-reply buttons through Rich Communication Services — a modern upgrade over plain SMS for richer customer engagement.
Unified Contacts & Campaigns
Import, segment, and manage contact lists once, then launch coordinated campaigns across SMS, WhatsApp, and RCS from a single campaign manager with scheduling and audience targeting.
Delivery Reports & Analytics
Track delivery, read, and reply rates in real time. Export reports, monitor API failures, and get instant webhook notifications for every event across every channel.
Build once, send everywhere.
Build a Flow
Design the conversation on the visual bot canvas — no code needed.
Import Contacts
Upload or sync your audience and segment them by tags or attributes.
Launch Campaign
Send via SMS, WhatsApp, or RCS — scheduled or instant.
Customer Replies
The bot responds instantly, or hands off to a live agent inbox.
Webhook Fires
Delivery, read, and reply events push to your systems in real time.
Track & Optimise
Review delivery reports and refine templates and flows.
For Marketing teams & for Developers.
For Marketing Teams
Campaigns, templates & reports
For Developers
API keys, webhooks & integrations
Every channel. One dashboard.
From DLT registration to API keys and billing — your admin panel handles it all.
DLT & Sender ID Management
Register senders, approve templates
Template Library
Unified templates across all channels
Contacts & Segments
Import, tag, and target audiences
Webhook Logs & API Failures
Debug every delivery event
Multi-branch / Team Access
Role-based users across branches
Campaign & Delivery Reports
Exportable, real-time analytics
API Keys & Integrations
Connect Meta, CRMs & internal tools
Usage & Billing
Per-channel usage and invoicing
Every reply, in one place.
Whether a customer replies over SMS, WhatsApp, or RCS, your team sees it in one shared inbox — with the bot handling routine questions and agents stepping in for the rest.
Team Inbox
Every SMS, WhatsApp & RCS conversation, unified
SMS
Bot + Agent
Bot + Agent
RCS
Bot + Agent
Unified Visibility
All channels, one screen
Escalation Rules
Auto-route to the right agent
One platform for every conversation.
For demo or more information